We are søster. A creative agency using unique travel insight to fuel and enhance a brand’s offering. Delivering creative content, brand strategy and global experiences, we use wanderlust to inspire audiences and supercharge companies. As the sister of world-renowned travel company Black Tomato, we’re retailers as well as creators. This means our work is uniquely effective. We are able to draw upon insight into customer behaviour, travel industry expertise, and an understanding of future trends, which gives us an unparalleled understanding of the entire travel market. This knowledge allows us to provide an unsurpassed level of expertise for both brands in travel and those brands seeking to use travel as a vehicle to engage with and put themselves on their audiences’ map.
256-260 Old Street
London EC1V 9DD
+44 207 426 9930
American Airlines x British Airways: The Best of Both Worlds
American Airlines approached us with the aim to educate high-net-worth Business Class travellers in London on the partnership between British Airways and American Airlines.
The subject of the video needed to focus not on the services themselves, but rather serve as a more subtle campaign based around the cultural differences between the British and American audiences. In order to create a conversation space for two cultures to talk and be open, the work had to be culturally sensitive and considered, but also entertaining.
The decision to choose a particular airline, especially for long-haul travel, is practical but also considered and emotional. In the end, our proposal was simple. We put two charismatic American and British influencers – Danny Care (UK Rugby) and Jason Bell (US Football) – alongside chef and entrepreneur Sandia Chang and chef and author Florence Knight. These pairings were chosen as they each had similar professional backgrounds but were from completely different places. Putting them in a room together and filming their conversations as they explore their professional and personal similarities and differences made for a rousing and powerful conversation.
The content we captured from just one day in a London studio was fantastic. Interesting, engaging and often comical – the videos are the perfect addition to a campaign aimed at highlighting the similarities, differences, but most importantly the fantastic benefits of American Airlines and British Airways working together.
Our hope was to change perceptions. The resulting work created a conversation between two cultures within a paid-for video ad that drove people towards the wider campaign microsite. Our video helped not just convince new customers that the partnership had benefits but more importantly re-assure existing customers that they would be improving their experience in a way that was consistent with both brands’ tone-of-voice and marketing to date.
The Best of Both Worlds with Sandia Chang & Florence Knight
The Best of Both Worlds with Danny Care & Jason Bell