We are søster. A creative agency using unique travel insight to fuel and enhance a brand’s offering. Delivering creative content, brand strategy and global experiences, we use wanderlust to inspire audiences and supercharge companies. As the sister of world-renowned travel company Black Tomato, we’re retailers as well as creators. This means our work is uniquely effective. We are able to draw upon insight into customer behaviour, travel industry expertise, and an understanding of future trends, which gives us an unparalleled understanding of the entire travel market. This knowledge allows us to provide an unsurpassed level of expertise for both brands in travel and those brands seeking to use travel as a vehicle to engage with and put themselves on their audiences’ map.
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Route: Route Less Travelled
søster was tasked with curating, producing, and delivering a first-of-its-kind multi-city content trip. The aim was to portray the brand’s story and personality through social media content, and in doing so, boost its social positioning, reach, and awareness. Hosting Route VIPs, creators, and staff, we created and delivered a full itinerary filled with stand-out experiences that captured Italy through ‘WOW’ moments, logistics for worldwide arrivals in Italy, private jet coordination, experience management, and on-site creative and communications.
Route is one of the fastest growing tech platforms of the year. It’s an all-in-one post-purchase app that is reimagining the e-commerce experience from product discovery to delivery. With a compelling lifestyle angle, they allow consumers to discover products through its select network of personalities and creators. With this in mind, it has become an important strategy to develop events specifically focused around creating lifestyle content that will garner the attention of their target audience via social media.
Route’s founder was travelling through Italy when he had the initial idea for this platform. We knew instantly that it was important to the client that we told the story of the brand’s origins through an experiential trip visiting some of Italy’s most remarkable locations.
In Sicily, a wellness and relaxation focus helped guests settle into the trip. This included luxury beach picnics, a private takeover at local salt pans, and a yoga masterclass. The group then travelled in style along the Amalfi Coast, enjoying Italian cooking masterclasses and dinner in a private lemon grove. They drove through the hills in classic cars, toured the coast by Vespa, and took to the seas on private boat charters. Lastly, a jaunt to Tuscany involved truffle hunting, wine tasting in an iconic church, and a surprise firework display to ensure the epic trip rounded off with a bang.
Creators were able to produce beautiful, thumb-stopping storytelling content of søster experiences that made a real splash on social. To be precise, this resulted in 135 million impressions on social media, a 500% rise in Route social media traffic, and 4,365 app downloads as a direct result of the trip. We received outstanding feedback from both the clients and creators.
“The most organised, well executed, and most importantly, the most enjoyable content trip I have ever attended.”
“søster thought through every phase of this trip, from flight and accommodation logistics to recommending exceptional experiences, with on-the-ground logistics mapped out and executed without a hitch. All with a STELLAR team of producers, who were not only consummate professionals but great people all-round. We are excited to move forward with our next trip with søster!”